“It also means that if the cards provide data across all of the industries, it is more valuable.
“Data from somebody’s play across all casinos, clubs, and RSLs is more valuable in developing patterns and being able to usefully assess that person’s habits.”
Among other issues, Star was accused of disguising gambling funds from Chinese high-rollers as room charges and misleading their bank when it raised concerns.
Horton said Star was “less than complete” with what it told the industry regulator – The Office of Liquor and Gaming. Beacham conceded Star staff should have given OLGR more information.
Multiple examples were also put to the inquiry last week showing The Star enticing suspected criminals banned from interstate casinos by police to move their gambling to Queensland.
“The errors placed in serious jeopardy the integrity of Queensland casino operations,” Horton said.
Beacham denied The Star “disregarded the law”, but conceded gamblers such as these should have been banned from its Queensland casinos earlier.
“[Our] understanding, based on legal advice at the time, [was] that [we] could not use the NSW exclusion to justify a Queensland exclusion,” he said.
“The failure to immediately exclude somebody in Queensland was not based on some perception that there might have been better information around, but on the fact that the lawyers would say that that piece of evidence wasn’t admissible in court to use in Queensland to justify an exclusion.
“So The Star knew, but it had to go and find some other evidence to justify an exclusion.”
The Star has also accepted its previous anti-money laundering policies were not good enough, but highlighted it had overhauled its procedures after independent reviews.
Justice Robert Gotterson, a former Court of Appeal judge leading the inquiry, is due to deliver his recommendations on September 30.
The Queensland government has already moved to strengthen its punitive powers over casino operators, including fines of up to $50 million for regulatory breaches.
A simultaneous eight-week NSW inquiry heard evidence from senior executives questioned about alleged misleading conduct, VIP junkets, and failures to manage anti-money-laundering risks.